We are glad you are here at Cactus Jack. In order to fulfill your order efficiently and on time, we work hard to deliver it as soon as possible. For more information about our shipping products, delivery times, and other related information, please read our Shipping Policy.

Processing Time

  • Our goal is to process all orders within 7-14 business days. Orders placed over the weekend or on holidays will be processed the following business day.
  • Tracking information will be emailed to you once your order ships.

Shipping Rates & Delivery Times

Shipping is free worldwide, however it will take 7 to 14 days for your order to reach you.

Order Tracking

Your tracking number will be emailed to you once your order has been shipped. You can track your order on the carrier’s website. After ordering, our team usually provides a tracking number within 3 days.

Customs, Duties, and Taxes

Shipping fees, customs charges, and taxes are not covered by Cactus Jack. Once your state government receives your application, it will collect this fee.

Delivery Issues

Our customer service team can be reached at [email protected] if you encounter any issues with your shipment, such as a delay or an incorrect address. In order to make things as convenient as possible, please include your order number and any information relevant to your order.

Changes to Your Shipping Information

The delivery address can be changed within 12 hours of ordering. Please contact us as soon as possible if you need to update your profile.

Thank you for choosing Catcus Jack.
Feel free to contact our customer support at [email protected] for more informationWe are glad you are here at Cactus Jack. In order to fulfill your order efficiently and on time, we work hard to deliver it as soon as possible. For more information about our shipping products, delivery times, and other related information, please read our Shipping Policy.

Processing Time

  • Our goal is to process all orders within 7-14 business days. Orders placed over the weekend or on holidays will be processed the following business day.
  • Tracking information will be emailed to you once your order ships.

Shipping Rates & Delivery Times

Shipping is free worldwide, however it will take 7 to 14 days for your order to reach you.

Order Tracking

Your tracking number will be emailed to you once your order has been shipped. You can track your order on the carrier’s website. After ordering, our team usually provides a tracking number within 3 days.

Customs, Duties, and Taxes

Shipping fees, customs charges, and taxes are not covered by Cactus Jack. Once your state government receives your application, it will collect this fee.

Delivery Issues

Our customer service team can be reached at [email protected] if you encounter any issues with your shipment, such as a delay or an incorrect address. In order to make things as convenient as possible, please include your order number and any information relevant to your order.

Changes to Your Shipping Information

The delivery address can be changed within 12 hours of ordering. Please contact us as soon as possible if you need to update your profile.

Thank you for choosing Catcus Jack.
Feel free to contact our customer support at [email protected] for more information